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Shipping & Returns

Shipping Policy

SHIPPING & DELIVERY POLICY

 

Last updated February 06, 2023

 

 

 

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

 

WHAT ARE MY SHIPPING & DELIVERY OPTIONS?

 

We offer various shipping options. In some cases a third-party supplier may be managing our inventory and will be responsible for shipping your products.

 

Free Shipping

 

We offer free Standard and Express Shipping shipping on all orders.

 

DO YOU DELIVER INTERNATIONALLY?

 

We do not offer international shipping.

 

WHAT HAPPENS IF MY ORDER IS DELAYED?

 

If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.

 

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

 

If you have any further questions or comments, you may contact us by:

Return & Exchange Policy

RETURN POLICY

 

Last updated February 06, 2023

 

 

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or store credit. Please see below for more information on our return policy.

 

RETURNS

 

All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

 

RETURN PROCESS

 

To return an item, please email customer service at support@sunscheininternational.com to obtain a Return Merchandise Authorisation (RMA) number. After receiving an RMA number, place the item securely in its original packaging and include your proof of purchase, then mail your return to the following address:

 

Sunschein International Private Limited HeadQuarters

Attn: Returns

RMA #

493-P, Basement, Pocket-A

Sector-21

Gurgaon, Haryana 122016

India

 

Return shipping charges will be paid or reimbursed by us. 

 

REFUNDS

 

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least fourteen (14) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

 

EXCEPTIONS

 

The following items cannot be returned:

     ●     Customized Products

     ●     Gift Cards

 

 

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

 

Please Note

     ●     Sale items are FINAL SALE and cannot be returned.

     ●     The product should be unopened and in original condition.

     ●     The product should include all the tags and original packaging material. Like outside the box.

     ●     If pre-authorization is not taken, then the refund would not be issued. So, we request you to contact us before returning the product.

QUESTIONS

 

If you have any questions concerning our return policy, please contact us at:

 

support@qualpromart.com

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